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We offer free shipping worldwide! Custom and Duty taxes are the responsibility of the customer.

Any duty/custom charges will be charged once your parcel arrives in the destination country. You'll be contacted by SMS or email by our carrier regarding ID and import clearance charges. If you're requested to pay duty charges, you'll be notified with information on how to pay. 

BOVENUE has no control over these charges and we can't tell you what the cost would be, as the duty calculation is handled by our carrier. We cannot predict what these charges will be so we'd recommend contacting your local customs office for the latest charges before ordering. In the event that you don't agree with duty charges presented to you, please contact the carrier. 

BOVENUE is not able to pay these charges for you or refund any of these charges. 

To make sure that your BOVENUE handbag ages beautifully, we recommend that you: Avoid exposure to direct light and any source of heat or moisture. Avoid contact with any oil or chemical based substances, perfumes and any items containing alcohol and its derivatives. If your bag comes in contact with water or any of the above substances, gently wipe clean with a dry, absorbent cloth. Store in the BOVENUE dustbag, never in a plastic bag.